Chase Bank

Reviews

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  The manager on duty George threatened to call the police on me. I was there doing a withdrawal and after a series of questions that he was not satisfied with and after some calls to the branch manager he told me he could not process my transaction and I would have to wait for the branch manager. I continually asked him why, his answer was I cant you will have to come back tomorrow. After I told him that's not an answer he got agitated and told me I can either leave or he would call the police. By the way the money for the transaction had already been pulled from my account, they were suppose to reverse the transactions but had not and he wanted me to leave without verification of the return of my funds. The associate that was initially helping saw the agitation and became very nice. This was very unprofessional of him, he made the situation very uncomfortable and confrontational. I have given Chase well over 8yrs of banking service. To be treated like I were was an insult to my loyalty to Chase.
  By Lili Wilkie, May 29, 2017

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